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	<title>Comments on: Top 20 Responses from Programmers and Support Techs to Software Issues</title>
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	<link>http://blog.solutionexplorers.com/2010/01/top-20-responses-from-programmers-and-support-techs-to-software-issues/</link>
	<description>Transforming the Software Technology Buying &#38; Selling Experience</description>
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		<title>By: Keith German</title>
		<link>http://blog.solutionexplorers.com/2010/01/top-20-responses-from-programmers-and-support-techs-to-software-issues/comment-page-1/#comment-96</link>
		<dc:creator>Keith German</dc:creator>
		<pubDate>Fri, 26 Feb 2010 08:56:03 +0000</pubDate>
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		<description>LOL, you&#039;re just not proud of that, huh? This is a great addition to the list. Thanks for sharing.</description>
		<content:encoded><![CDATA[<p>LOL, you&#39;re just not proud of that, huh? This is a great addition to the list. Thanks for sharing.</p>
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		<title>By: Brad Closson</title>
		<link>http://blog.solutionexplorers.com/2010/01/top-20-responses-from-programmers-and-support-techs-to-software-issues/comment-page-1/#comment-34</link>
		<dc:creator>Brad Closson</dc:creator>
		<pubDate>Tue, 12 Jan 2010 04:27:19 +0000</pubDate>
		<guid isPermaLink="false">http://blog.solutionexplorers.com/?p=80#comment-34</guid>
		<description>Great list Keith.  It ones of those things that&#039;s funny to look back on, but at the time is like getting a dental work without the gas.  I have a couple that chap my hide as well.&lt;br&gt;1)  It&#039;s the hardware&lt;br&gt;&lt;br&gt;2)  We can&#039;t reproduce it on this end&lt;br&gt;&lt;br&gt;3)  I tried to tell them that wouldn&#039;t work&lt;br&gt;&lt;br&gt;(My favorite though, is when I leave a message and they don&#039;t call back!)&lt;br&gt;&lt;br&gt;Have a great week Keith.&lt;br&gt;&lt;br&gt;Brad Closson&lt;br&gt;Paragon Business Group</description>
		<content:encoded><![CDATA[<p>Great list Keith.  It ones of those things that&#39;s funny to look back on, but at the time is like getting a dental work without the gas.  I have a couple that chap my hide as well.<br />1)  It&#39;s the hardware</p>
<p>2)  We can&#39;t reproduce it on this end</p>
<p>3)  I tried to tell them that wouldn&#39;t work</p>
<p>(My favorite though, is when I leave a message and they don&#39;t call back!)</p>
<p>Have a great week Keith.</p>
<p>Brad Closson<br />Paragon Business Group</p>
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		<title>By: sellingtools</title>
		<link>http://blog.solutionexplorers.com/2010/01/top-20-responses-from-programmers-and-support-techs-to-software-issues/comment-page-1/#comment-16</link>
		<dc:creator>sellingtools</dc:creator>
		<pubDate>Fri, 08 Jan 2010 23:26:46 +0000</pubDate>
		<guid isPermaLink="false">http://blog.solutionexplorers.com/?p=80#comment-16</guid>
		<description>Great post Keith. Very funny - hits home. It would be fun to see a post from the other side as well. Top 20 responses from customers.  I&#039;ll give you one of mine - I&#039;m almost too embarrassed to admit. After receiving an email response to a support question.  I wrote them back and said &quot;you forgot to provide the information on xyz!&quot;  They wrote back and said &quot;use your scroll button and you&#039;ll see it&quot;.  What a dope.</description>
		<content:encoded><![CDATA[<p>Great post Keith. Very funny &#8211; hits home. It would be fun to see a post from the other side as well. Top 20 responses from customers.  I&#39;ll give you one of mine &#8211; I&#39;m almost too embarrassed to admit. After receiving an email response to a support question.  I wrote them back and said &#8220;you forgot to provide the information on xyz!&#8221;  They wrote back and said &#8220;use your scroll button and you&#39;ll see it&#8221;.  What a dope.</p>
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		<title>By: Top 20 Responses from Programmers and Support Techs to Software &#8230; High just to Me</title>
		<link>http://blog.solutionexplorers.com/2010/01/top-20-responses-from-programmers-and-support-techs-to-software-issues/comment-page-1/#comment-15</link>
		<dc:creator>Top 20 Responses from Programmers and Support Techs to Software &#8230; High just to Me</dc:creator>
		<pubDate>Wed, 06 Jan 2010 04:15:25 +0000</pubDate>
		<guid isPermaLink="false">http://blog.solutionexplorers.com/?p=80#comment-15</guid>
		<description>[...] posted here: Top 20 Responses from Programmers and Support Techs to Software &#8230;         tags: encoder, encoding-provision, folks-get, reach-out, responses, science, [...]</description>
		<content:encoded><![CDATA[<p>[...] posted here: Top 20 Responses from Programmers and Support Techs to Software &#8230;         tags: encoder, encoding-provision, folks-get, reach-out, responses, science, [...]</p>
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